Privacy Policy – Vestario

Last updated: October, 2025

1. Introduction

Your privacy is important to us. This Privacy Policy explains how Vestario (“we,” “us,” or “our”) collects, uses, shares, and protects your personal data when you visit or make a purchase from www.vestario.eu (the “Website”).

Vestario operates in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Dutch privacy laws.

2. Who We Are

Vestario is an online boutique platform curating independent European fashion designers.
For questions about this Privacy Policy or your data, please contact us at:

📩 Email: info@vestario.eu
📍 Registered in: Numansdorp, Netherlands

(Please note: Vestario is an online company. Our business correspondence address is available upon request for legal or administrative purposes.)

3. Data We Collect

We collect and process the following categories of personal data:

a) Information you provide to us directly:

Name and contact details (email address, phone number, billing/delivery address)
Payment information (processed securely via Mollie; we do not store full card details)
Order history and purchase preferences
Communication history (emails or chat messages with customer service)

b) Automatically collected information:

IP address and browser type
Device information
Pages visited and time spent on the Website
Cookies and tracking data (see section 9)

c) Information from third-party services:

Payment provider Mollie (for secure payment processing)
Shipping and logistics partner Sendcloud (for delivery management)

4. How We Use Your Data

We process your personal data only for legitimate business purposes, including:

To process and deliver your orders
To manage payments and prevent fraud
To provide customer support
To send order confirmations and updates
To personalize your shopping experience and product recommendations
To send newsletters or marketing communications (only with your consent)
To comply with legal obligations (e.g., tax and accounting)

5. Legal Basis for Processing

We process your data under one or more of the following legal bases:

Contractual necessity: to fulfill your orders and provide services.
Consent: when you subscribe to our newsletter or accept cookies.
Legal obligation: for tax and recordkeeping purposes.
Legitimate interest: to improve our Website, prevent fraud, and personalize content.

6. How We Share Your Data

We share your data only when necessary to operate the Website and deliver your order. This may include:

Payment provider: Mollie B.V. (secure payment processing)
Shipping partner: Sendcloud and carriers such as PostNL
Web hosting and IT providers: for secure website operation
Analytics providers: such as Google Analytics (for anonymous usage statistics)

All third parties are GDPR-compliant and process data only on our instructions. Your data is never sold to third parties.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes described above:

Order and transaction data: 7 years (as required by Dutch tax law)
Customer service communications: up to 2 years
Marketing communications: until you unsubscribe or withdraw consent.

8. Your Rights

Under the GDPR, you have the right to:

Access the personal data we hold about you
Rectify inaccurate or incomplete information
Erase your data (“right to be forgotten”)
Restrict or object to certain processing activities
Withdraw consent for marketing communications at any time
Data portability (request a copy of your data in a structured format)

To exercise these rights, please contact us at info@vestario.eu. We will respond within 30 days.

9. Cookies and Tracking Technologies

Our Website uses cookies to improve user experience and analyze traffic. Cookies help us remember your preferences and tailor content to your interests.

You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy.

Types of cookies we use:

Essential cookies: Required for site functionality (e.g., shopping cart).
Analytics cookies: To understand how visitors use the site.
Marketing cookies: To personalize ads and measure campaign performance (used only with consent).

10. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
All payment data is encrypted and handled securely by our partner Mollie.

11. International Transfers

We store your data within the European Economic Area (EEA). If data is transferred outside the EEA (for example, via third-party service providers), we ensure appropriate safeguards such as Standard Contractual Clauses are in place.

12. Newsletter and Marketing

If you subscribe to our newsletter, we will use your email address to send updates about new collections, designers, and exclusive offers.
You can unsubscribe at any time by clicking “Unsubscribe” at the bottom of any email or contacting info@vestario.eu.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website.
Substantial changes will be communicated clearly before taking effect.